NOCN QUALIFICATION

COURSE NUMBER : 600/0987/1

Uk employers are often interested in candidates who can demonstrate an understanding of the importance of interacting appropriately with customers, clients and colleagues. By studying our level 1 information, advice and guidance (IAG) course, you will gain an in-depth understanding of the key arears associated with providing IAG, including signposting, referrals, record keeping, communication/listening techniques.

GLH 60

For more information please CONTACT US or to make a booking.