

NOCN Level 1 Award in Information Advice and Guidance
NOCN QUALIFICATION
COURSE NUMBER : 600/0987/1
Uk employers are often interested in candidates who can demonstrate an understanding of the importance of interacting appropriately with customers, clients and colleagues. By studying our level 1 information, advice and guidance (IAG) course, you will gain an in-depth understanding of the key arears associated with providing IAG, including signposting, referrals, record keeping, communication/listening techniques.
GLH 60
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